The best service at the right price!
Consistent success relies on consistency in the quality of service. It’s not desirous but rather essential for a long haul in business. As mentioned earlier, it is to do with integrity and common sense which applies in personal life and extends to professional life. Just as one would expect another person to keep their word and be sincere in their actions, so would the customer expect a business to give good quality service and be courteous and thoughtful about the customer’s needs. Once this is understood perfectly, it becomes the ethos of business and stands in good stead forever through its future journey.
Quality is important not in one or some of the business practices but in every product, service and interaction with the customer. A shortfall or lacuna in even one could prove detrimental to the image of the business. Just as a school student’s exam score comes down because of bad performance in even one subject, so can a company’s business get affected because of negligence on any front.