According to statistics, 9 out of 10 start-ups fall by the wayside.
This figure may paint a grim picture, but rather than getting discouraged, budding entrepreneurs should take...
It is clear that consistency in quality is essential for sustainability in business. As competition becomes fierce, every enterprise has to roll up their sleeves and strive to...
We have always been hearing the phrase ‘Consumer is King’, but have started experiencing it only in recent years. Before liberalization in 1991, the consumer was at the mercy...
Consistent success relies on consistency in the quality of service. It’s not desirous but rather essential for a long haul in business. As mentioned earlier, it is to do with...
In the previous blog post, I wrote about how Quality has different meanings for different people.When we sell goods internationally, it is critical that these goods are produced...
As customers, we often get frustrated when we don’t get satisfactory service at the time when we need it. How many times have we been angry and frustrated at call drops just...