Blog Post
BACK TO HOME
Quality Lesson from a Taxi Driver

Quality Lesson from a Taxi Driver

As customers, we often get frustrated when we don’t get satisfactory service at the time when we need it. How many times have we been angry and frustrated at call drops just when we are in the middle of an important conversation? Similarly, when you are in the role of a supplier, your customer expects service that meets his expectations.

However, in the daily flurry of running a business – raw material procurement, production, marketing, delivery, managing cash flow and loan repayments – we often forget this most important aspect of our business – Quality.

Want complete access to this blog?

Growing a salon business in today’s competitive landscape requires effective salon advertising strategies that are both creative and practical. For salon owners, standing out in the beauty industry ...

In India, women-owned businesses are growing fast. Women entrepreneurs now run about 20.5% of small and medium businesses (MSMEs), showing huge potential to create jobs and grow the economy. By workin...

In February 2024, Facebook users in India made up a staggering 38.9% of the country’s population, proving the platform’s reach and influence in India’s digital space. For fashion brands looking ...

Bulk selling in India offers a great way to grow your business, letting you sell large quantities to reach a wider audience. Wholesale can be especially profitable if you choose the right products and...

In India, around 1.57 crore businesses are led by women, making up 22% of the entrepreneurial landscape. Yet, with the right support and resources, this number has the potential to increase to 3 crore...

8 thoughts on “Quality Lesson from a Taxi Driver

  1. Excellent post! The more we understand & internalize the concept and importance of customer satisfaction by virtue of best performance and quality of service, better will be our society. Because that is good for the ultimate goal – of taking our country ahead!!

    My best wishes to your efforts in this endeavor!!

  2. Excellent post! The more we understand & internalize the concept and importance of customer satisfaction by virtue of best performance and quality of service, better will be our society. Because that is good for the ultimate goal – of taking our country ahead!!

    My best wishes to your efforts in this endeavor!!

  3. The taxi driver story is an excellent example of a how a person can be more productive and service oriented towards society in such simple ways. Becoming a successful entrepreneur is not rocket science. It is keeping in check the objectives of the whole enterprise with the aid of quality enhancing tools. This story serves as an inspiration to millions of us who can give much more to the society and ourselves just by being the best at what we do.
    This blog was very nice and interesting.

  4. The taxi driver story is an excellent example of a how a person can be more productive and service oriented towards society in such simple ways. Becoming a successful entrepreneur is not rocket science. It is keeping in check the objectives of the whole enterprise with the aid of quality enhancing tools. This story serves as an inspiration to millions of us who can give much more to the society and ourselves just by being the best at what we do.
    This blog was very nice and interesting.

Leave a Reply

Your email address will not be published. Required fields are marked *