Business Growth & Technology Consulting
A leading retail services company with a pan-India presence was looking for technology upgrades, scalability, and mapping to the business growth plans of the organization. They did/do have a team, infrastructure, service provider, and willingness to achieve this. But they were caught in a dilemma about how the technology is to be used appropriately and how to go about this. There were lots of suggestions, reactions, opinions, and a heap of documents i.e. data, requirements, reports, schedules, and so on.
These points were leading to long discussions without any outcome and/or decision on how the tasks were to be divided. Only one thing was for sure i.e., Business scalability and Technology upgrade scalability is a MUST!