What is ONDC, and how can it benefit my restaurant?

The Open Network for Digital Commerce (ONDC) is a government-backed initiative in India aiming to democratize digital commerce. It allows your restaurant to be visible across multiple digital platforms, increasing your reach to potential customers and enabling you to compete with larger chains.

What do I need to register my restaurant on ONDC?

To register, you'll need your restaurant's official name, a registered business with a PAN Card and GSTIN, a bank account linked to the business, and your digital menu ready for upload.

How does listing on ONDC improve my restaurant's visibility?

ONDC lists your restaurant in a unified catalog accessible across various apps and platforms, multiplying your chances of being discovered by new customers who might not use the specific platform your restaurant is currently on.

Is there a fee to join ONDC as a restaurant?

Typically, there may be nominal charges for registering on ONDC or transaction fees, but these are generally lower compared to traditional food delivery platforms. It's best to check the current fee structure on the ONDC website or with partner platforms.

Can I manage my restaurant's listings across different platforms from ONDC?

Yes, ONDC aims to simplify operations for sellers, including restaurants, by providing a common interface to manage listings, orders, and payments across multiple participating platforms.

How will I receive orders from customers via ONDC?

Customers can order from any app or platform integrated with ONDC. These orders will be routed to you through the partner platforms you are connected with, allowing you to receive a wider range of orders.

What kind of support does ONDC provide for new restaurant registrations?

ONDC and its partner platforms offer support for onboarding, including assistance with listing your menu, integrating payment and logistics services, and ensuring you understand how to manage orders through the network.

Will I need to change my current payment and delivery processes?

ONDC requires you to adhere to certain standardized protocols for payment and delivery. You might need to integrate your existing systems with these protocols, which can offer you more flexibility and possibly reduce costs.

How does ONDC handle customer service and dispute resolution?

ONDC doesn't manage customer service or disputes directly but provides guidelines and standards for participating platforms to ensure a consistent customer experience. You will manage customer service and disputes through the partner platform in accordance with ONDC standards.

How do I sign up for ONDC?

You can sign up directly through the ONDC website or through any ONDC-partnered platform. The process will guide you through registration, integration, and going live with your restaurant on the network.

Blog Post

BACK TO HOME

A Guide to Registering Your Restaurant on ONDC

Apr 15, 2024

Editor

Category: Blog Post, Market Linkage

Welcome to the digital revolution, restaurateurs! Are you ready to take your mouth-watering menu online with the Open Network for Digital Commerce (ONDC)? It’s not just a platform; it’s a banquet hall of endless possibilities where your delectable dishes meet their digital diners.

The culinary landscape of digital commerce is witnessing an appetizing surge on the Open Network for Digital Commerce (ONDC) platform. The Hindustan Business Line reported that the food delivery segment on ONDC has been sizzling, with February and March breaking records as the months to relish. The network has seen its food orders soar past the mouth-watering milestone of 5 lakh monthly orders in March. This gastronomic boom coincides with the onboarding of many marquee restaurant players in recent times.

Want complete access to this blog?

RELATED

Mastering Social Media Engagement: A Growth Guide for Small Businesses

A staggering 448 million Indians use social media actively, making it a vital channel for business growth. Yet, many small businesses still struggle with the question of how to increase social media e...

by EditorEditor

Apr 17, 2025

Social Media Content Strategy for Small Businesses in India: Master the Art of Storytelling That Sells

In India’s vibrant digital landscape, small business content creation is a game-changer for entrepreneurs. From a street-side chai stall in Mumbai to a handloom startup in Bengaluru, a well-crafted ...

by EditorEditor

Apr 18, 2025

Choosing the Right Social Media Platforms for Business: A Simple Guide for 2025

Picture this: you’ve poured your heart into a small business - maybe crafting candles or baking treats - and now you want the world to know. Where do you start? Social media is your stage, but with ...

by EditorEditor

Apr 13, 2025

Perfectly Imperfect: Unique Strategies to Increase Sales by Embracing Business Flaws

Flaws make us human, and humans connect with authenticity. In business, hiding imperfections can alienate customers, while embracing them can inspire strategies to increase sales. Imagine a bakery adm...

by Rahul LimayeRahul Limaye

Apr 15, 2025

6 Best Small Business Accounting Software to Simplify Your Finances in India 2025

Running a small business in India can be exciting, but managing finances often feels like a big task. Picking the right small business accounting software can make this job easier. It helps you handle...

by EditorEditor

Mar 31, 2025

A Guide to Registering Your Restaurant on ONDC

Want complete access to this blog?

Step 1 of 2

Like the blog?

Sign-in to continue reading!

Mastering Social Media Engagement: A Growth Guide for Small Businesses

Social Media Content Strategy for Small Businesses in India: Master the Art of Storytelling That Sells

Choosing the Right Social Media Platforms for Business: A Simple Guide for 2025

Perfectly Imperfect: Unique Strategies to Increase Sales by Embracing Business Flaws

6 Best Small Business Accounting Software to Simplify Your Finances in India 2025

Leave a Reply Cancel reply

Like the blog?

Sign-in to continue reading!