As life gets faster and time on hand gets shorter, people look for ways to save time in their daily chores. A quick sandwich or a few biscuits are so much easier to carry and eat on the go, rather than roti-subzi. That is how, bread, an item which the British brought into India, and which was once supposedly used Read More…
A famous French fashion designer said, “Dress shabbily and they remember the dress; dress impeccably and they remember the woman.” In modern times, this very apt statement transcends the gender constraint as we find men and women being equally fashion conscious. With its inherent diversity and richness in attire, India too, is fast following in the footsteps of the West Read More…
With today’s busy work schedules, people no longer have the time to make snacks at home. This has led to an ever-growing demand for snack centres. Street food is becoming increasingly popular. Groups of smart, young office-goers can be seen thronging Pune’s streetside stalls every evening. In fact, when one sees the number of people eating on busy streets like Read More…
In the previous blog post, I wrote about how Quality has different meanings for different people.When we sell goods internationally, it is critical that these goods are produced to and maintained at a certain high standard – one that is decided by our customer and that we have committed to meet. However, for a service, the customer does not define Read More…
As customers, we often get frustrated when we don’t get satisfactory service at the time when we need it. How many times have we been angry and frustrated at call drops just when we are in the middle of an important conversation? Similarly, when you are in the role of a supplier, your customer expects service that meets his expectations. Read More…
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